Delhi-based real estate developer AMR Infrastructure has been directed by a consumer forum to pay Rs 12.72 lakh to a customer as refund of the advance she had paid to book office spaces in a project of the firm.
The district consumer disputes redressal forum observed the firm should have refunded the amount deposited by the woman when she demanded it, after making applicable deductions as per the terms and conditions.
AMR has a clause where in the event of any failure of complainant, to abide by terms, 10 per cent of amount deposited can be forfeited and the remaining amount is to be paid back to the complainant.
“In our view, the same was not paid when demanded. Opposite party is directed to return total deposited amount
Rs 12,72,800 to the complainant. We also award Rs 25,000 as compensation for harassment and litigation expenses,” the forum said.
The order of the bench came on the plea of New Delhi resident Sarla, who had said she had paid Rs 12.73 lakh as booking amount for two office spaces in the firm’s project Kessel-i-Valley at Greater Noida.
The woman claimed that she had failed to pay the balance amount as the firm had not given her the information about her dues and the same was denied when she sought refund of her deposit.
In its defence, the firm had contended that she had not obeyed the basic terms and conditions of the booking and instalment plan.
The district consumer disputes redressal forum observed the firm should have refunded the amount deposited by the woman when she demanded it, after making applicable deductions as per the terms and conditions.
AMR has a clause where in the event of any failure of complainant, to abide by terms, 10 per cent of amount deposited can be forfeited and the remaining amount is to be paid back to the complainant.
“In our view, the same was not paid when demanded. Opposite party is directed to return total deposited amount
Rs 12,72,800 to the complainant. We also award Rs 25,000 as compensation for harassment and litigation expenses,” the forum said.
The order of the bench came on the plea of New Delhi resident Sarla, who had said she had paid Rs 12.73 lakh as booking amount for two office spaces in the firm’s project Kessel-i-Valley at Greater Noida.
The woman claimed that she had failed to pay the balance amount as the firm had not given her the information about her dues and the same was denied when she sought refund of her deposit.
In its defence, the firm had contended that she had not obeyed the basic terms and conditions of the booking and instalment plan.
Source:www.deccanherald.com
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